Small business owners normally find it very difficult to hire and manage their staff properly. Employees of any organization have a large impact on its performance and its success or failure. It is quite costly to hire people that are not able to perform and give their best to the organization both in the short run and long run.
It is not easy determining the right employee as most job seekers tend to exaggerate and lie about their credentials as they apply for jobs. Such a factor increases the chances for hiring the wrong person. It is therefore very important to perform background checks as you choose the candidate that can best serve your business.
Employees who are hired should be able to maintain the standards and goals set for them. When faced with some of the obstacles and challenges that most businesses face, they need to have adequate knowledge on how best to manage these situations.
It is important that you clearly define and determine the tasks that need to be done by each employee. In most cases, the owner tends to do most of the work and only hires when the work becomes overwhelming. It can thus be somehow challenging to define the tasks that need to be done by an employee as help is needed in every task carried out.
Positions and job descriptions should be made formal and permanent to create a sense of value for the employees taking up those positions. They also help when reviewing their performance in the future. The job descriptions can be designed from task list and restated in a polished manner.
Hierarchies and structures are also necessary within the work place as they increase efficiency, accountability and responsibility of each employee. The clear lines of authority help streamline most of the activities and ensure that each employee reports directly to the owner when the organization has few employees. However as the organization grows, other managers should be chosen for employees to report directly to.
Evaluation procedures should be established and communicated to the employees so that they all know what they should expect from the very first day. The procedures should not be complex but it should include the criteria used, how often they are to occur and who is eligible for these reviews.
An employee handbook is an essential and vital resource that can provide information for the employees about their jobs and any risks involved. It helps minimize the risks that the business is exposed to. The handbook can contain clear policies, rules and procedures that should be followed in times of difficulties.
Additional information that can be communicated includes staff benefits and allowances, termination of employment, grievance procedures, their privacy, how to behave in the work place among others. It is important to consider all these factors while managing and hiring employees as they can really influence the employee retention and performance or failure of a small business
Try to read a small business blog every day to improve your market knowledge and discover small business tools. Spending time reading can help you create new small business ideas and provide insight to issues such as small business recruitment.