Gartner Chart Puts Salesforce at Top of Low-Code Platforms

A new Magic Quadrant looks at platforms for the high-productivity building of applications, including mobile apps; Salesforce scores. InformationWeek: Cloud Related Posts:IRS puts Equifax contract on hold during security reviewIDG Contributor Network: Cloud API integration platforms make the digital economy workPlatforms in the cloud take heavy lifting out of architecture tasksFarmers Insurance Transitions Customer Service […] Read more »

Farmers Insurance Transitions Customer Service With Salesforce Mobile App

Farmers Insurance CEO Jeffrey Dailey explained at this month’s Dreamforce how his firm was migrating the customer experience into the digital age. InformationWeek: Cloud Related Posts:JPMorgan reaches beyond its branches with new mobile account appWhere the device hits the network – a mobile device management updateMicrosoft consolidates its mobile management tools under AzureMicrosoft consolidates its […] Read more »

Why Salesforce just bought this startup

Hard on the heels of its Demandware acquisition in June, Salesforce confirmed on Monday that it’s acquiring cloud collaboration software maker Quip. The purchase price is $ 582 million, plus the value of Salesforce’s previous investments in the company, according to a regulatory filing late last week. According to one estimate, the total value amounts to roughly $ 750 […] Read more »

Salesforce targets ‘citizen developers’ with new tools and training

If there’s an overriding trend in the world of enterprise software lately, it’s democratization, as tools previously reserved for experts are put in the hands of average users. On Tuesday, climbed on board with new software, training and support services that aim to help more users — not just professional developers — build applications for […] Read more »

Salesforce To Buy Demandware For $2.8 Billion

With its latest acquisition, Salesforce gains an established e-commerce platform to compete in the multi-billion dollar digital commerce industry. InformationWeek: Cloud Related Posts:China approves HP's $1.1 billion buy of Samsung's printer business with curbsGartner Chart Puts Salesforce at Top of Low-Code PlatformsFarmers Insurance Transitions Customer Service With Salesforce Mobile AppIDG Contributor Network: Red Hat expected […] Read more »

Salesforce Outage: Can Customers Trust The Cloud?

Salesforce experienced an outage and service disruption to the NA14 instance, sending customers to Twitter to complain and organizations to evaluate the best way to work with cloud software providers. InformationWeek: Cloud Related Posts:After Amazon outage, HealthExpense worries about cloud lock-inDo you trust your cloud provider? Addressing these questions will help put you at easeSalesforce […] Read more »

Salesforce users: Early contracts might get you discounts, but after that watch out

Volume discounts are nothing unusual in the world of enterprise software, but over the last year or so Salesforce reportedly has been approaching customers early about upcoming renewals and wooing them with considerable extra discounts if they sign on ahead of time for the CRM vendor’s full software suite. That’s according to a report Thursday […] Read more »

Salesforce New Community Cloud Brings Big Data Analytics to Entire CRM

It is not always easy for organizations to stay in touch with customers, partners and employees through home communities. With Salesforce’s new Community Cloud, companies can create their communities, in the LinkedIn style, but for their customers, partners and employees. Built on the Salesforce Community Cloud Platform – via Connect API – companies can directly […] Read more »

How Salesforce & Box are changing the landscape in regulated industries

Sarah is a tech blogger and researcher focused on cloud and enterprise. You can follow her here. With an aim to encourage the adoption of cloud CRM solutions in regulated industries, Salesforce recently announced the launch of a new platform called Salesforce Shield, which came shortly after Box introduced the general availability of Box Governance. […] Read more »

Salesforce Expands Data Analytics to Next Generation Business Apps

In many popular consumer applications a user can take immediate action if he has obtained important information from large amounts of data. For business applications, it appears that, directly taking action in response to a data analysis not so easy. This often occurs because the analysis may be not coming from relevant data sources or […] Read more »