SLA definitions, solutions and best practices

SLAs are a critical component of any technology vendor contract. Beyond listing expectations of service type and quality, an SLA provides remedies when requirements aren’t met.  Following are answers to common questions about SLAs and tips on how your organzation can craft effective SLAs with your vendors and partners. What is an SLA? A service-level […] Read more »

Got big data? The Cloud Security Alliance offers up 100 best practices

Big data is best known for its volume, variety, and velocity — collectively referred to as the “3 Vs” — and all three of those traits make security an elusive goal. Targeting companies grappling with that challenge, the Cloud Security Alliance on Friday released a new report offering 100 best practices. As its name would […] Read more »

Microsoft: Government’s data gag order practices worse than first thought

Microsoft has significantly upped the tally of U.S. government gag orders slapped on demands for customer information, according to court documents filed last week. In a revised complaint submitted to a Seattle federal court last Friday, Microsoft said that more than half of all government data demands were bound by a secrecy order that prevented […] Read more »

10 best cloud SLA practices

Getting and enforcing a service level agreement is paramount when employing cloud services – that was the chief conclusion reached in a report out this week by the federal watchdogs at the Government Accountability Office. “Purchasing IT services through a provider enables agencies to avoid paying for all the assets such as hardware, software and […] Read more »

Seventh Annual WSO2 Summer School Series Focuses on Data Analytics Best Practices for Optimizing Business Insights

WSO2 delivers the only fully integrated open source enterprise middleware platform to support today’s enterprise environments—internally and across the cloud, mobile devices, and Internet of Things. Mountain View, CA (PRWEB) July 09, 2015 WSO2 Summer School returns for a seventh year by popular demand. The all-new classes for 2015 will focus on the dialect of […] Read more »