IDG Contributor Network: What does ‘open’ mean to IT in the cloud era?

The term “open” when used in the IT context is an old and heavily used word. In an industry where new terms are introduced with incredible frequency, then age, and are discarded like napkins at a BBQ restaurant, the term “open” has surprising longevity. But what does “open” mean in the IT context? And why is it important to IT decision makers?

Dictionary.com offers a robust set of definitions for “open” as a verb, adjective and noun. For IT, I like number 5 under adjective – “relatively free of obstructions to sight, movement, or internal arrangement.” This fits with the most common uses in IT associated with open standards and open source software (OSS) – visibility and access to the creation, enhancement and maintenance of standards and software.

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CIO Cloud Computing

IDG Contributor Network: What does ‘open’ mean to IT in the cloud era?

The term “open” when used in the IT context is an old and heavily used word. In an industry where new terms are introduced with incredible frequency, then age, and are discarded like napkins at a BBQ restaurant, the term “open” has surprising longevity. But what does “open” mean in the IT context? And why is it important to IT decision makers?

Dictionary.com offers a robust set of definitions for “open” as a verb, adjective and noun. For IT, I like number 5 under adjective – “relatively free of obstructions to sight, movement, or internal arrangement.” This fits with the most common uses in IT associated with open standards and open source software (OSS) – visibility and access to the creation, enhancement and maintenance of standards and software.

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CIO Cloud Computing

IDG Contributor Network: 4 considerations for minimizing (or eliminating) your mean time to innocence

Your users are complaining: some system is down or slow. You need to determine if the problem is under your control or if the fault lies with a third party, such as your ISP or a SaaS provider. The time it takes to figure that out is your MTTI: “Mean Time to Innocence.”

At the recent O’Reilly Velocity show in New York City, my colleague, Phil Stanhope, talked about this topic. He pointed out a few important reasons why determining MTTI is so much more complex now than it was 10+ years ago. The Internet is increasingly complex and routinely experiences outages, instabilities, and attacks. While cloud providers, CDNs, and acceleration services may claim to be “always up,” that doesn’t mean that they’re “always reachable.” In fact, they are almost certainly experiencing a constant rate of low-level failure that is largely outside IT’s control and is still affecting users. Therefore, getting to MTTI is harder than ever.

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Network World Cloud Computing