2016’s top trends in enterprise computing: Containers, bots, A.I. and more

It’s been a year of change in the enterprise software market. SaaS providers are fighting to compete with one another, machine learning is becoming a reality for businesses at a larger scale, and containers are growing in popularity.

Here are some of the top trends from 2016 that we’ll likely still be talking about next year.

Everybody’s a frenemy

As more companies adopt software-as-a-service products like Office 365, Slack and Box, there is increasing pressure for companies that compete with each another to collaborate. After all, nobody wants to be stuck using a service that doesn’t work with the other critical systems they have.

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Computerworld Cloud Computing

Build chat bots with Microsoft’s Bot Framework

One of the more fascinating trends of this past year was the move to conversational computing. Instead of building complex apps, using bots over services like Facebook’s Messenger or Microsoft’s Skype can help simplify customer interactions.

Using bots is a technique that can also work over internal chat tools like Slack and Microsoft Teams, giving rise to self-service “chatops” tools that can manage common service-desk queries. Last week, Microsoft unveiled more of its bot tools, with bots to take content and use it as the basis of conversational services.

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InfoWorld Cloud Computing

Facebook’s beefing up its huge army of Messenger bots as Google and Amazon catch up

The bot revolution is happening fast for Facebook. After launching third-party bots in April offering everything from forecasts to your boarding pass, the social network says there are now more than 11,000 bots active on Facebook.

To celebrate, Facebook is adding a bunch of new features that could show up on your favorite bots soon—if developers enable them, that is.

Persistent menu

fbbotsmenu

Persistent menus for the Poncho bot on Facebook Messenger.

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CIO Cloud Computing