Although vendor-written, this contributed piece does not promote a product or service and has been edited and approved by Network World editors.
Finding a cloud provider you can trust has become a major responsibility. Cloud providers come in all shapes and sizes—from global organizations delivering a range of services to small shops specializing in a limited number of capabilities. To normalize the differences you need to ask consistent questions about key issues.
Security should be at or near the very top of your list, with their answers providing the transparency which will help build trust. An essential first step is to avoid making assumptions on what security is and isn’t with respect to a provider. Every provider is different, with different rules, service-level agreements (SLAs), and terms and conditions. Make sure you thoroughly understand what each service provider commits to you, the customer.